Firstsource Solutions Limited

Firstsource Solutions Limited provides customized business process management services in India the United States the United Kingdom the Philippines and internationally. The company offers various services across the customer lifecycle Including acquisition account servicing collection and retentions; sales ledger administration and collection cash management and administration payroll VAT and tax management services; credit and bank cards private label retail cards automotive and personal loans overdraft accounts and mortgage collection services; healthcare collection services; and default management prevention and recovery solutions. It also provides contact center and back-office processing services; claims processing and adjudication digital mailroom and document enterprise claim Omni channel contact center provider data management and credentialing quality assurance and telehealth support services as well as member enrollment billing and eligibility services; and MedAssist a revenue cycle product suite to enhance the revenue for hospitals and patient experience. In addition the company manages claims handling transactions including claims management adjudication remediation and fulfillment; origination home equity routine and default servicing title and closing and escrow underwriting services; invoice factoring and discounting payroll finance debtor protection deal management and pay-outs cash allocation sales ledger management account servicing complaints handling credit control and payment recovery; and business process consulting services. It serves the banking and financial services healthcare telecom and media insurance mortgage and utilities sectors. The company was formerly known as ICICI Onesource Limited and changed its name to Firstsource Solutions Limited in 2006. The company was founded in 2001 and is based in Mumbai India. Firstsource Solutions Limited is a subsidiary of CESC Ventures Limited.